Guest Experience – Page 4 – Building The Godfrey

Today’s Job Fair

What an exciting day! Thank you to everyone who attended our Job Fair. More than 700 people attended to apply for positions in anticipation of our February 2014 opening of the hotel and IO Urban Roofscape. We’re hiring for bartenders, assistant managers, servers, security, housekeeping and more.

We also shared one of our key mantras with the applicants: Strive to exceed our guests’ expectations – one guest at a time.

Tune into CBS (WBBM-TV, Ch. 2) this evening during their 5 p.m. news cast to see an interview with our Area General Manager, George Jordan. (12/17 Update: You can learn how to apply for jobs at Chicago’s Godfrey Hotel at CBS online.)

Interested applicants may continue to apply and send resumes with a cover letter to jobs@godfreyhotelchicago.com.

Thank you again to all who attended.

How to choose the perfect amenity – Hotel News Now

Think selecting the soap for a hotel is pretty easy? Not so fast.

George Jordan, SVP of Operations at Oxford Hotels & Resorts, shares how a lot of thought and consideration goes into selecting the soaps and alarm clocks. For example, in-shower soap and shampoo pump systems didn’t test well with female travelers for a particular hotel.

To read the full article, visit Hotel News Now.

George Jordan, SVP of Operations at Oxford Hotels & Resorts and Area General Manager of The Godfrey Hotel

More about George Jordan: He is the senior vice president of operations for Oxford Hotels & Resorts, and Chicago area hotel cluster general manager for Hotel Cass, Hotel Felix and Godfrey Hotel (opening early 2014). Over the past 30 years, he has held key management roles with The Arizona Biltmore, The St. Paul, The Marquette, The Drake and The Raffaello Hotel. Jordan rose through the ranks while attending college at University of Southern California and Arizona State University, where he obtained a B.S. in Finance. He served as area food and beverage director for Hilton International, based out of The Drake Hotel Chicago, and also as hotel manager at The Drake. Today, he contributes his extensive operational, revenue management and marketing expertise to Oxford’s national acquisition activities.

It’s Element-ary

In life, we’re constantly required to go outside of our comfort zones and our element. Here at The Godfrey we’ve created a spot filled with vibrant energy where you can feel comfortable, at ease and completely at home. Be it fine dining, a wedding venue, plush robes, a swanky urban roofscape or cozy bedding, we invite you to find your element at our 4-star hotel.

Now Hiring at The Godfrey Hotel Chicago and IO Urban Roofscape

On Monday, Dec. 16, The Godfrey Hotel will host a job fair. We are looking to fill positions for The Godfrey Hotel and I|O Urban Roofscape. If you’ve followed our posts or liked us on Facebook, you an see how excited we are for our opening in February 2014 and we’re looking to hire great people to add to and match our excitement.

Please come with copies of your resume, and be ready to apply in person. The positions we’re hiring for include:

Servers (Breakfast, Lunch and Dinner)
Bartenders (Breakfast, Lunch, Dinner and Late Night)
Security
Barbacks
Bussers
VIP hosts
Hosts
Cooks
Dishwashers
Stewards
Assistant Managers

See you on Monday, Dec. 16!

The Godfrey Hotel Chicago is an Equal Opportunity Employer.

How The Godfrey Hotel Chicago Does Laundry

Today we want to show you something that people other than hospitality employees rarely get to see – the laundry room at a luxury hotel. It’s even more unusual because a lot of boutique hotels outsource their laundry services elsewhere.

At the Godfrey Hotel Chicago, we’re different in that we want to maintain high-quality linens and towels, and by keeping laundry in house, we can ensure that it’s done right and to our high quality standards. The washers and dryers you see below aren’t even the most interesting part!

Laundry Washing Machine — Washing machines in the laundry room at the Godfrey Hotel Chicago.

Laundry Dryer — A new laundry room dryer was installed recently.

We promised you earlier today on Instagram that we would tell you what the enormous machine below does, and trust us, you’ll want one in your own home. It folds laundry automatically! With the touch of a button, clean towels and linens are folded and prepped for guest rooms. Again, this is something many luxury hotels usually do not have in house, but because it keeps the supply of those fluffy towels and comfortable sheets replenished with ease, it sure is a gorgeous contraption.